Apple iPad Repair Exchange Pricing

For in-warranty iPad service, click here.

As an Apple Authorised Service Provider, Service Plus provides the best solution for your out-of-warranty iPad service.

iPads are not suitable to be disassembled and repaired (in fact Apple doesn't allow service providers to do so).  Instead, we supply an exchange iPad to replace your damaged or faulty one.  There are two options for exchange:
  • - Battery replacement, where the fault is only related to the battery in the iPad; OR
  • - Service Exchange, which is for all other faults and damage
 

IMPORTANT: These exchange iPads are not available where the original iPad has been repaired by an un-authorised repairer.  We strongly recommend that you only have your Apple product serviced by an Apple Authorised Service Provider.


There are several other terms relating to exchange iPads, so please read the notes below the pricelist for more detail.  

To arrange this service, please Log a Repair and get your unit to us.
 

 

      Retail Pricing     Retail Pricing
Model Year   Repair/Exchange     Battery Replacement 
      Sell (+GST) Sell (incl)      Sell (+GST) Sell (incl) 
iPad 2 2011   $403.48 $464.00     $199.13 $229.00
iPad 4 2012   $473.04 $544.00     $199.13 $229.00
iPad 5 2017   $403.48 $464.00     $199.13 $229.00
iPad 6 2018   $403.48 $464.00     $199.13 $229.00
iPad Mini 2012   $325.22 $374.00     $199.13 $229.00
iPad Mini (2) Retina 2013   $325.22 $374.00     $199.13 $229.00
iPad Mini 3 2014   $473.04 $544.00     $199.13 $229.00
iPad Mini 4 2015   $473.04 $544.00     $199.13 $229.00
iPad Mini 5 2019   $473.04 $544.00        
iPad Air 2013   $403.48 $464.00     $199.13 $229.00
iPad Air 2 2014   $473.04 $544.00     $199.13 $229.00
iPad Air 3 2019   $594.78 $684.00        
iPad Pro 9.7 2016   $594.78 $684.00     $199.13 $229.00
iPad Pro 10.5 2017   $699.13 $804.00     $199.13 $229.00
iPad Pro 11 2018   $794.78 $914.00     $199.13 $229.00
iPad Pro 12.9 2015   $942.61 $1,084.00     $199.13 $229.00
iPad Pro 12.9 (2nd Gen) 2017   $942.61 $1,084.00     $199.13 $229.00
iPad Pro 12.9 (3nd Gen) 2018   $1,020.87 $1,174.00     $199.13 $229.00


Important:
It is essential to turn off Find My iPad before we service your iPad. This article has details on how to turn it off.

In the event of catastrophic damage (e.g. the iPad is run over), the exchange pricing may not be available.
Replacements are like for like unless Apple supply a substitute.
Replacements carry a 90 day parts & labour warranty, or balance of original warranty. whichever is greater.

You cannot change storage size, colour or exchange for a newer generation or switch to 3G iPad from Wifi iPad.
Prices are subject to change without notice.
Battery Exchange only applies for units with faulty batteries (ie: short/no battery life) - NOT DAMAGED UNITS.

The replacement iPod/iPad is a service unit which has been assembled using the same manufacturing process as a new unit, with new parts and parts that have been tested to be equivalent to new in reliability and performance.  The assembled units look cosmetically new.

ABOUT SERVICE PLUS

We're here to repair your Apple iPhone, iPod, iPad, iMac, MacbookToshiba Satellite, Tecra, Portege | Philips MonitorsBeats AudioMotion - Xplore Computing products along with HP | Lenovo | Acer | ASUS | Dell computers. 

... And we are a preferred service provider for PB Technology, Cyclone Computers, Harvey Norman, JB HiFi, Rev IT, The Warehouse Group, Lexel, and Noel Leeming.

With a focus on excellent customer service and quality repairs, it is easy to see why Service Plus is the authorised repairer for NZ's leading electronics brands.

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CONTACT US

Free Phone: 0800 00 77 22
Phone: 09 579 4711
Email: service@serviceplus.co.nz

Office Hours: 
8:30am to 5:30pm, Mon – Fri (excl. public holidays)