The easy way to get your computer, smartphone or electronics repaired

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    AUCKLAND WELLINGTON CHRISTCHURCH
TXT & EMAIL UPDATES | FRIENDLY & HELPFUL
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Authorised byApple Authorised Service (slider90)Toshiba Logo (Slider95)Sony Logo (Slider95)Navman Logo (Slider95)BenQ Logo (slider)

Nationwide expert repairs  HP | SAMSUNG | LG | LENOVO | ASUS | DELL | ACER | NOKIA

Authorised byApple Authorised Service (slider90)Toshiba Logo (Slider95)Sony Logo (Slider95)Navman Logo (Slider95)BenQ Logo (slider)
Nationwide repairs  NOKIA | MOTOROLA | BLACKBERRY | BENQ | ASUS | SAMSUNG
NZ Authorised repairsApple Authorised Service (slider90)Toshiba Logo (Slider95)Sony Logo (Slider95)Navman Logo (Slider95)BenQ Logo (slider)
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WHY US?

We're authorised by the leading brands and we make it easy for you.  With automated email and txt updates and branches in Auckland, Wellington, and Christchurch we can repair products from all over New Zealand.

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CHECK MY WARRANTY

Our super-easy warranty checker system allows you to check the warranty status of your device. Click to see if your repair can be covered by the manufacturer.

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1. Log your job

Complete our simple form to log your service

 
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2. Get it to us

Drop your product into nearest branch or use courier (e.g. Post Shop). Or we can send a PlusPak prepaid courier pack (fees apply)

 
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3. We fix it

We'll start your repair quick-smart & update you with progress emails & txts. If costs apply (over the assessment fee), we quote you first... NO SURPRISES!

 
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4. Back to you

When complete, your product can be collected from our branches or we will send it back to you

... EASY AS!

Consumer Guarantee

KNOW YOUR RIGHTS

Find out what your remedies can be under warranty, Consumer Guarantees Act (CGA), and manufacturer's goodwill.  You might be surprised!

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Tricks & Traps

TRICKS AND TRAPS

It's a jungle out there, so we've compiled 7 things you need to know about electronic repairs and repairers (service centres).

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WHAT OUR CUSTOMERS SAY

quote Very good service. No delays and kept informed while I was away on holiday by txt and website. Keep up the great service. We need more organisations like yours.

Graeme P,  Wellington.


Service Plus understands the importance of an expert team and a customer-focused attitude. Together we have achieved high student satisfaction, a near 100% uptake of the program by parents, and educational outcomes that are exceptional

Walter Chieng, Director at Saint Kentigern College    


Highly impressed with the whole process from start to finish. Great customer service!

Tristan B, Auckland. 


They did a great job, very timely and at a reasonable cost and good communication all the way through, well done, thanks Happy Apple Customer !

Blake R, Christchurch.

 

LATEST NEWS

iPhone service - We're now authorised

We're please to announce that as of December 2014, Service Plus is now an authorised iPhone service provider.  This means you can now get the top notch Service Plus experience with ALL your Apple products, and you can deal with your local Service Plus branch. 

Click here for for information.
 


Wellington Relocation


We're pleased to announce the opening of our new premises in Wellington.  Service Plus Wellington is now located at 204 Thorndon Quay, Pipitea.

Author: Sam Williams  
2/12/2014 2.35pm​


What locations do we cover?

People often think that because they live outside a main centre, they have to put up with inferior service; but we can help no matter where you live.  We repair the following products over the length and breadth of NZ: Apple, Toshiba, Sony, Navman, HP, Lenovo, Acer, ASUS, or other laptop, iPhone, tablet, smartphone or PC.

If you live near one of our branches you can drop in personally; or we can use courier services to help outside the main centres.  The following is a list of the main towns/cities that we can support and we also cover rural areas:
 
Auckland, Wellington, Christchurch, Hamilton, Napier, Hastings, Tauranga, Dunedin, Palmerston North, Nelson, Rotorua, New Plymouth, Whangarei, Invercargill, Kapiti, Whanganui, Gisborne, Blenheim, Pukekohe, Timaru, Taupo, Masterton, Levin, Ashburton, Whakatane, Rangiora, Feilding, Oamaru, Tokoroa, Queenstown, Hawera, Rolleston, Greymouth, Gore, Waiuku, Waiheke Island, Motueka, Te Puke, Matamata, Huntly, Morrinsville, Wanaka, Thames, Kerikeri, Waitara, Kawerau, Otaki, Stratford, Kaitaia, Dannevirke, Alexandra, Carterton, Waihi, Dargaville, Marton, Taumarunui, Whitianga, Snells Beach, Te Kuiti, Lincoln, Foxton Community, Cromwell, Kaikohe, Warkworth, Katikati, Picton, Temuka, Wairoa, Paeroa, Te Aroha, Opotiki, Westport, Balclutha

You can log your repair online here and you can send your product to us via courier; or we can send a PlusPak (charges apply) to collect it from you.

Author: 
Sam Williams  
15/04/2015 11.30am 

 

ABOUT SERVICE PLUS

We're here to repair your Apple iPod, iPad, iMac, Macbook | Sony Bravia, Vaio, Cybershot | Toshiba Satellite, Tecra, Portege | Navman | Magellan | Motion Computing products along with Samsung | LG | HP | Lenovo | Acer | ASUS | Dell | Motorola | Nokia computers, tablets, and smartphones. 

... And we are the preferred service provider for Dick Smith Electronics, Sony Stores, Harvey Norman, JB HiFi, and Noel Leeming.

With a focus on excellent customer service and quality repairs, it is easy to see why Service Plus is the authorised repairer for NZ's leading electronics brands.

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FOLLOW US

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CONTACT US

Free Phone: 0800 00 77 22
Phone: 09 579 4711
Email: service@serviceplus.co.nz

Office Hours: 
8:30am to 5:30pm, Mon – Fri, 
excl. public holidays