Our super-easy warranty checker system allows you to check the warranty status of your device. Click to see if your repair can be covered by the manufacturer.
We're authorised by the leading brands and we make it easy for you. With automated email and txt updates and branches in Auckland, Wellington, and Christchurch we can repair products from all over New Zealand.
1. Log your job
Complete our simple form to log your service
2. Get it to us
Drop your product into nearest branch or use courier (e.g. Post Shop). Or we can send prepaid courier packaging (fees apply)
3. We fix it
We'll start your repair quick-smart & update you with progress emails & txts. If costs apply (over the assessment fee), we quote you first... NO SURPRISES!
4. Back to you
When complete, your product can be collected from our branches or we will send it back to you
... EASY AS!
KNOW YOUR RIGHTS
Find out what your remedies can be under warranty, Consumer Guarantees Act (CGA), and manufacturer's goodwill. You might be surprised!
It's a jungle out there, so we've compiled 7 things you need to know about electronic repairs and repairers (services centres).
WHAT OUR CUSTOMERS SAY
Service Plus understands the importance of an expert team and a customer-focused attitude. Together we have achieved high student satisfaction, a near 100% uptake of the program by parents, and educational outcomes that are exceptional
Director at The Saint Kentigern College
Fantastic, Great Communication throughout the process
Thanks for the great job!! it was very quick and like a new condition.
I have not ever received service that exceeded that from your company. Staff were exceptional in every way, especially Joel. He was extremely helpful and patient with a problem that was intermittent. The follow up emails detailing progress were very helpful and the replacement product arrived promptly. Many thanks. Lyn Hellyar
Xmas 2013 Hours:
> Our Auckland branch and Contact Centre will be be closed on the statutory holidays (Dec 25 & 26, and Jan 1 & 2), but otherwise normal trading hours (8.30am - 5.30pm, Mon - Fri).
> Wellington and Christchurch branches will be closed from Dec 25 to Jan 5.
We wish all our customers a Merry Xmas and a fantastic New Year. Happy holidays!
Service Plus are the only company in New Zealand to be fully authorised for Apple, Toshiba, Navman, Sony, Motion Computing, and BenQ.
If your Apple iPad, or Macbook needs to be repaired, your Toshiba notebook is making funny noises, or your Sony Vaio has been dropped, we're the ones who can help. Log your job online or get in touch.